A ticket system for internal support and meeting requests, so “can someone help me with…” has one home, not five. Raise a support ticket or meeting request in one click, with unlimited custom departments and agents, auto-assignment, transfers, and multi-directional time negotiation before a meeting is accepted.
Raise an internal support request or meeting request in one click.
Track open, in-progress and resolved tickets with full history.
Configure unlimited departments, agents, auto-assignment, transfers and custom fields.
Staff can raise an internal support request or a meeting request with a single click. No more separate email chains or calendar hunts.
Create as many custom departments and agents as you need. Tickets can be auto-assigned and easily transferred between people or teams.
Propose, counter-propose and refine meeting times in both directions until everyone accepts — then the meeting is locked in.
Add department-specific custom fields to tickets. Confirmed tickets and meetings are automatically added to the relevant personal calendars.
Every ticket and meeting request keeps a full, timestamped thread from request through to resolution — including assignment changes, transfers, and agreed meeting times.
Yes. Staff can raise either a support request or a meeting request in one click. Meeting requests support multi-directional time negotiation before final acceptance.
Unlimited. You can create as many custom departments and agents as your organisation needs, with auto-assignment and easy transferring between people.
Yes. Participants can propose and counter-propose times until everyone agrees. Once accepted, the meeting is confirmed and added to the relevant calendars.
Yes. You can define custom fields per department so each type of request captures the information that actually matters for that team.
Yes. Once a ticket is relevant or a meeting is accepted, it is automatically added to the personal calendars of the people involved.
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